Hospitality & Contract
Bespoke handcrafted rugs for hotels, resorts, restaurants, corporate spaces, and large-scale residential projects
Commercial Expertise
With 78 years of manufacturing excellence and 50,000 SQM of production capacity, Eastern Mills serves the hospitality and contract markets with the same artisan quality we bring to residential projects—scaled to meet demanding commercial requirements.
Our vertical integration, in-house design team, and 2,000+ skilled artisans enable us to handle projects of any scale while maintaining uncompromising quality standards.
Comprehensive Services
Custom Design & Development
Our 21-person design team, including our collaboration with Danish design studio Nina Bruun, creates bespoke designs tailored to your project's aesthetic, functional requirements, and brand identity.
Project Management
Dedicated merchant teams provide white-glove service from initial consultation through final delivery. State-of-the-art ERP systems ensure seamless communication and tracking.
Market Segments
Our commercial rugs enhance diverse environments worldwide
Luxury Hotels & Resorts
Guest rooms, lobbies, restaurants, spas
Corporate Offices
Executive suites, conference rooms, reception areas
Restaurants & Hospitality
Dining areas, private rooms, lounges
Retail Environments
Flagship stores, boutiques, showrooms
Residential Projects
High-end developments, penthouses, estates
Healthcare Facilities
Private rooms, waiting areas, administrative spaces
Cultural Institutions
Museums, galleries, libraries, theaters
Educational Institutions
Executive offices, common areas, libraries
Technical Specifications
Engineered for commercial performance standards
Construction Methods
- •Hand-knotted: 80-400 KPSI, superior durability for high-traffic areas
- •Hand-tufted: Cut pile, loop pile, or combination textures
- •Hand-loomed: Flatweave construction, ideal for contemporary aesthetics
Materials
- •New Zealand Wool (primary)
- •Silk accents (hand-spun)
- •Viscose/Art Silk (specific applications)
- •Jute foundation (sustainable, durable)
Sizing Capabilities
- •Standard sizes: 2x3' to 12x18'
- •Custom dimensions: Up to 30' width (seamless)
- •Oversized installations: Wall-to-wall capabilities
- •Custom shapes: Runners, rounds, irregular geometries
Performance Standards
- •Fire rating: Meets commercial flammability standards
- •Colorfastness: Grade 4-5 (ISO 105)
- •Abrasion resistance: Heavy commercial use rating
- •Stain treatment: Optional Scotchgard application
Project Process
A transparent, collaborative workflow from concept to installation
Initial Consultation
Discuss project scope, aesthetic vision, technical requirements, timeline, and budget parameters.
Design Development
Our design team creates custom patterns, color palettes, and material specifications. Multiple iterations until perfect.
Sample Production
Physical samples (typically 18x18") produced for client approval. Exact representation of final product quality and color.
Production
Full-scale manufacturing begins. Regular updates via ERP system. Average lead time: 8-10 weeks for standard projects.
Quality Control
Multi-stage inspection process. Every rug photographed and documented. Final client review before shipping.
Delivery & Installation
Coordinated logistics to project site. Optional installation support and on-site finishing services available.
Start Your Project
Our commercial team is ready to discuss your project requirements.